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Scrubs and beyond contact1/31/2024 Sports Authority has a 30 day money back guarantee. Locally, I can try on a pair of shoes in the store. The policy of "no returns once worn" is pretty common though. I'm sorry you've had such trouble =( I have ordered a LOT of things from Scrub and Beyond (I order for my entire office) and have to say we've never had a bit of trouble with returns. I just think that others should be warned that this company is well aware of the fact that nurses make money and so they are taking advantage of the fact that most nurses would take the fall. If I had bought the shoes from someone reputable, I would not be in this boat. Last time I checked they claimed that they hadn't gotten my shoes back yet. Here we are at November 6th, nearly a month after my original purchase and they still have not returned my money. I sent them back to the company on October 28. In the end, they decided to let me return them. I had to go through a grueling three days as they made a decision to return them or not. If I had known that, I would never have purchased these from them. Scrubs and Beyond has a policy of no return on items that have been used. The problem was that I wore the shoes to Target and back only to realize just how uncomfortable they were from the size issue. The pants marked medium must have been a junior medium because I couldn't get them on and all my other scrubs are mediums. The $89 pair of shoes were too small and tight. I bought a number of items on 10/13 and spent $135. I would want to know my fellow nurse's experiences as I would want to avoid them for myself so that I didn't make a mistake and so I want to relate my story with this company.
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